Delivery Policy

1. GENERAL INFORMATION

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. DELIVERY LOCATION

Stock Tank Pools and Wood Custom Pieces offered on our website are available for delivery and installation in California, Arizona, and Las Vegas. We ship pools and wood pieces Nationwide pre-assembled ready for plug and play.

3. DELIVERY TIME

An estimated delivery time will be provided to you within 7 days of your order. We have the right to cancel a scheduled Delivery due to rain, snow, hail, high winds, sickness, trailer, and/or car malfunctions. TIPSY TANKS only operates Monday to Friday. Please note we do not deliver on Saturday or Sundays.

4. SHIPPING COSTS

Free Shipping & Handling, within 40miles of 91351 is included in all our Stock Tank Pool Packages. Mileage after 40miles will be an additional cost of $2.50 per mile for 6ft - 8ft tanks or $3.25 for 9ft - 10ft tanks. Tank Only purchases do not come with 40miles free delivery; $3.25 per mile from 91351 will be added to your invoice.

5. IMPERFECTIONS

Due to the sole purpose of live stock tanks, your tank may arrive with dings, scratches, scuffs, grease, etc. TIPSY TANKS is not responsible for damages or imperfections that occur. TIPSY TANKS is also not responsible for delivery damages while rolling your tank to your stock tanks resting spot. Stock Tanks will not be replaced due to imperfections.

6. UNCLEAR PATH

We have the right to refuse service if there is no clear path to your backyard as stated on your contract. We do not carry tanks over fences, roofs, stairs, and/or arches. It is the customer’s responsibility to have a clear path from trash cans, patio furniture, children’s toys, hanging lights, trees, tree branches, telephone/cable wires, etc. Be sure to measure twice and ensure you are ordering the correct size.

Returns are not accepted.